JOB VACANCY ANNOUNCEMENT AT KEP MICROCREDIT LIMITED- 2 POSITION

 

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            KEP MICROCREDIT LIMITED

   JOB VACANCY    ANNOUNCEMENT

Kep Microcredit Limited invites qualified and motivated female candidates to apply for the following vacant positions based in Dar es Salaam, Tanzania.

JOB SUMMARY

The successful candidates will support the operations of Kep Microcredit Limited in Dar es Salaam. The Public Relations Officer will handle public relations, marketing and communication duties, while the Call Centre Intern will support call centre and customer service duties.

1. PUBLIC RELATIONS OFFICER - POSITION 1

  • Education Background: Marketing and Public Relations, Mass Communication or other related course.
  • Experience:Not less than 3 years in a related field.
  • Age: Not less than 25 years.

  • Gender: Female only.

Duties and Responsibilities:

1. Manage and protect the public image and reputation of the company.

2. Prepare press releases, statements, adverts and communication materials.

3. Build and maintain good relations with media, clients and stakeholders.

4. Plan and coordinate marketing, publicity and promotional activities.

5. Manage social media pages and respond to public inquiries professionally.

6. Organize company events and support customer engagement activities.

2. CALL CENTRE INTERN - POSITION 1

  • Education Background: Form IV.
  • Experience: Not required.
  • Age: Not less than 25 years.
  • Gender: Female only.

Duties and Responsibilities:

1. Answer incoming calls politely and attend to customer inquiries.

2. Provide correct information about company products and services.

3. Record customer complaints, requests and feedback accurately.

4. Follow up with customers and refer unresolved issues to seniors.

5. Keep proper records of calls and update customer information.

6. Support the call centre team in daily customer service duties.

REQUIREMENTS

 For all positions, female candidates are required.

- Public Relations Officer: At least 25 years old, with at least 3 years experience.

- Call Centre Intern: At least 25 years old, Form IV, no experience required.

- All applicants must be based / willing to work in Dar es Salaam.

MODE OF APPLICATION

Send your CV and Cover Letter via email to: e.sanga@kepmicrocredit.co.tz

NOTE:

Please indicate the position you are applying for in the subject of your email.

Application Deadline: 10 November 2026

Applications received after the deadline will not be considered.


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